Policies

For ensuring satisfactory and fair services for all of our treasured customers, we kindly request that all guests honor our policy.

  • We suggest arriving at least 5 minutes prior to your appointment to enjoy a welcome drink and prepare for your treatment.
  • Before your treatment begins, kindly advise us of any health conditions, pregnancy,  allergies, or injuries that may affect your service.

Cancellation Policies

  • Please respect your appointment time.
  • If you must cancel an appointment, please let us know 24 hours prior of your appointment time.
  • While making your reservation, kindly advise us of any health conditions, allergies, or injuries that may affect your service.

Gift Card Policies

  • Gift card are non-refundable and cannot replaced if lost or stolen.
  • Gift card is redeemable for service only and must be presented when checking out in store.

On our side:

  • Please understand that we reserve the right to refuse service to anyone.